Once there is a configured customer site, we can start adding phones to it, which is a two-step process.
- Checking in Devices: This adds the devices into your inventory to be assigned out to end clients.
- Assigning the Devices: This takes them out of your inventory, and into an end client account.
Scan-in Devices
- To Scan In devices, you must be logged into the Managed Provisioning Portal.
- Click on the Scan in menu option.
- Devices can be scanned in as a batch, or as a single device.
Batch of Devices Import Process
- Select the Batch Tab.
- Create a .csv file, with the MAC Address, and Model ID of the device.
- Click on the Model ID List button to locate a listing of Model IDs if the model ID is not available for the desired devices.
- Click on the Model ID List button to locate a listing of Model IDs if the model ID is not available for the desired devices.
- Once the .csv has been completed, Click on the Browse button to upload the .csv file.
- Select the file form the local device.
- Click the Import CSV file button.
Single Device Import Process
- Select the Single tab.
- In the MAC address field, add in the device's MAC Address.
- In the Model drop-down, select model of device.
Note: The serial number of device is not required.
- Click the Scan in button.
Once scanned in, the phone device can then be assigned.
Assigning Devices
Once the device(s) are added into your inventory, they can be assigned to a specific end client account. Devices can be assigned in a batch or as a single device. Assigning devices as a batch requires a .csv file listing the MAC Addresses for all devices whereas assigning a single device requires only the MAC Address.
- Locate the desired client from the Customers list.
- Click on the chain link icon. The page will refresh.
- Select the Single tab.
- In the Search Criteria (e.g. MAC Address) filed, input the device's MAC address.
- Click on the Search Button. A listing of devices will appear to be selected from.
- Click on the desired device from the list.
Note: The template and fields are optional.
- Click the Assign button.
The Device will now be assigned and active.
Note: For Batch device assignments, a .csv file will need to be uploaded after selecting the Batch tab and the assign button would need to be selected.