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Why Use a Team? Teams can be created in 1stream to help users to limit certain views as determined...
March 26th, 2024 1732 views 0 likes
Call Report Graph The call reporting graph shown when Administrators first log into the 1Stream portal breaks down all...
March 26th, 2024 1557 views 0 likes
How is it Calculated? 1stream pulls the active call data from the connected 1Stream phone system from the last 30...
March 26th, 2024 1501 views 0 likes
Your browser does not support HTML5 video. Available Reports 1stream has more robust reporting available compared to what is...
March 26th, 2024 2352 views 0 likes
Just Need to Pull a Report? If you just need to pull a report that is not scheduled, please...
March 26th, 2024 1505 views 0 likes
1stream offers different reports for users on the Core level of 1stream. Some of these reports require additional features only...
March 26th, 2024 2635 views 0 likes
What does the Activity column in 1stream mean? The Activity column indicates if there was a ticket created or updated...
March 26th, 2024 1988 views 0 likes
Feature Use Case Client Contact Groups are intended to be a distinct grouping that you can utilize with the...
March 26th, 2024 1692 views 0 likes